Privacy Policy – Apartments Carmen, Premantura
Effective Date: March 2026
At Apartments Carmen, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you visit our website or use our services.
1. Information We Collect
When you interact with our website or make a booking, we may collect the following types of information:
a) Personal Information
Name, email address, phone number
Billing and payment information (credit card details, bank transfer info)
Booking details (dates, number of guests, apartment choice)
b) Non-Personal Information
IP address, browser type, operating system
Pages visited, time spent on the website, referral URLs
Cookies and other tracking technologies
c) Communications
Emails, messages, or inquiries sent via our contact form or booking requests
Newsletter subscription preferences
2. How We Use Your Information
We use your information for the following purposes:
To process and manage your bookings
To provide customer support and respond to inquiries
To send updates, promotions, or newsletters (only if you opted in)
To improve our website and services
To comply with legal obligations, including accounting and tax requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following limited cases:
With service providers for booking, payment processing, and website management
To comply with legal obligations or respond to lawful requests by authorities
In case of a business transfer (e.g., if Apartments Carmen is sold or merged)
All third parties are required to protect your data and use it only for specified purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience and website functionality
Analyze website traffic and performance
Remember your preferences (e.g., language, currency)
You can manage or disable cookies through your browser settings, but some parts of our website may not function properly if cookies are disabled.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Your Rights (GDPR Compliance)
If you are in the European Union, you have the following rights regarding your personal data:
Access: Request a copy of the data we hold about you
Correction: Correct or update your personal information
Erasure: Request that we delete your personal data
Restriction: Restrict processing of your data under certain circumstances
Objection: Object to processing for marketing or other purposes
Data Portability: Receive your data in a structured, machine-readable format
To exercise your rights, contact us at the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or website functionality.
The “Effective Date” at the top indicates the latest update.
We encourage you to review this page regularly.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Apartments Carmen Premantura
Paredine 1, 52100 Premantura, Croatia
Email: carmen.remantura@gmail.com
Phone: +385 953490999
